fter-sale Service and Guarantee

售后服务和保修的承诺

Dear user,

尊敬的用户：

First of all, we appreciate your trust and support. In order to provide you better after-sales service and defend your interests, we promise the following guarantees on our products:

（首先感谢您对我公司的信任和支持。为了让你得到更好的售后服务，同时维护您的权益，我们对所销售的产品作如下售后承诺：）

Address of Service centre in China of our company

(Name of service centre)

（本公司负责在中国的维修中心名称为： 武汉凯歌水处理环保有限公司   ）

_        (Address of service centre)

（本公司负责在中国的维修中心地址为： 湖北省武汉市武昌区白鳍豚大厦  ）

Telephone（电话）： 027-88775491/8870023   

1. We guarantee that the quality, performance, testing and acceptance of the equipment will fully meet the bidding documents requirements

（我方保证供货设备的质量、性能、检验和验收完全满足使用要求。）

2. We guarantee that we will provide lifetime warranty service of maintenance for the products we supplies. If any malfunction of products influences the normal operation, the maintenance staff will be on the site within 24 hours. For any abnormal condition of the product such as deformation or eroded corrosion-resistant part, we are with responsibility to replace or maintain in time. During the warranty period, for any product that fails to meet the original technical indicators after being maintained, it will be replaced for free with a new product meeting the technical indicators.

 （我方书面承诺所供应的设备将提供终生保养服务，设备发生故障影响正常运行时，设备维护人员将在24小时内到达现场服务。如设备发生质保期内正常使用中包括变形、等异常情况，我方将及时更换或维修。在保修期内，设备经维修后达不到原技术指标要求，将免费更换一台技术指标符合要求的新设备。）

3. The warranty period of the supplied products is 24 months since the date on which the acceptance of field installation is completed.

（供货产品的保证期为现场到货验收完毕之日起12个月。）

4. We will provide specified after-sale service, In case of any other special requirement under a certain item in the Bidding Document, the special requirement will prevail.

（我们将提供规定的售后服务 ~！www.whkaige.com   027-88775491  88700323）

Name of the Manufacturer（公司名称）：  武汉凯歌水处理环保有限公司